Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, or otherwise contacting us.

• Personal Information Provided by You: We collect names, phone numbers, email addresses, property addresses, and details regarding your emergency tree removal needs.
• Automatically Collected Information: We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Site.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To dispatch emergency tree removal crews to your location.
• To contact you regarding your service request or appointment.
• To facilitate insurance direct billing and provide VA loan compliant documentation.
• To send administrative information to you, such as changes to our terms, conditions, and policies.
• To deliver targeted advertising to you.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (including Google Analytics) to access or store information. This helps us understand how visitors interact with our website, improve user experience, and monitor site performance. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

4. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide you with services (such as direct billing to your insurance provider), to protect your rights, or to fulfill business obligations. We do not sell, rent, or trade your personal information to third parties for their promotional purposes.

5. Data Retention and Security

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request using our contact details below.

7. Contact Us

If you have questions or comments about this notice, you may contact us at:

Clarksville Emergency Tree Pros

Clarksville, TN 37040

Phone: (931) 555-0199